Frequently Asked Questions
Shape Dental Privacy Policy
At Shape Dental, we value your trust and privacy. This Shape Dental privacy policy explains how we collect, use, and protect your information when you visit our website or receive care at our Georgetown, TX dental office.
We comply with all applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), and maintain the highest standards of confidentiality and data protection.
Information We Collect
We collect information in two ways online through our website and directly in our office as part of your dental care.
Information You Provide to Us
You may provide personal information when you:
- Schedule an appointment or fill out a contact form
- Complete new patient or insurance forms
- Subscribe to email updates or request information
- Communicate with us via phone, email, or text
This may include:
- Name, address, and contact information
- Insurance and payment details
- Medical and dental history
- Preferences for communication
Information Collected Automatically
When you visit our website privacy Georgetown page or any page on our site, we may collect limited data automatically:
- Browser type, IP address, and device type
- Pages visited and time spent on site
- Referring website or search term
- General geographic location
This helps us improve our website and make your experience smoother.
How We Use Your Information
Your information allows us to provide safe, personalized, and effective dental care. We may use your data to:
- Schedule and manage appointments
- Verify insurance eligibility and process claims
- Maintain accurate health records
- Communicate with you about treatments or reminders
- Improve our website and patient services
We do not sell, rent, or trade your personal information to any third party.
HIPAA Notice of Privacy Practices
Shape Dental complies fully with the HIPAA Notice of Privacy Practices to safeguard your personal health information (PHI).
How We Protect Your Health Information
We protect all PHI using secure systems, limited access controls, and encrypted technology. Only authorized personnel involved in your care or billing have access to your medical information.
Your Rights Under HIPAA
As a patient of Shape Dental in Georgetown, TX, you have the right to:
- Request copies of your dental or medical records
- Ask for corrections to your records
- Request confidential communications
- Limit how your information is shared
- Receive a list of certain disclosures made about your PHI
To exercise these rights, please contact our Privacy Officer (see contact details below).
Cookies and Website Tracking
Our website uses cookies and analytics tools to improve usability and monitor site performance. Cookies are small data files stored on your device that help recognize returning visitors and save preferences.
You can disable cookies through your browser settings, but doing so may limit certain website functions. We never use cookies to collect personally identifiable information.
Data Security
We take the security of your information seriously. Shape Dental uses industry-standard safeguards to prevent unauthorized access, alteration, disclosure, or destruction of your data.
Our Security Measures Include:
- Encrypted electronic health records (EHR)
- Secure Socket Layer (SSL) website encryption
- HIPAA-compliant communications and file storage
- Regular staff training on patient confidentiality
Despite our efforts, no digital system is 100% immune from security risks. However, we take all reasonable steps to protect your data in compliance with federal and Texas state laws.
Sharing of Information
We may share limited information only when necessary and legally permitted, such as:
- With insurance companies for claims processing
- With dental specialists or labs for treatment coordination
- With public health authorities when required by law
- To comply with subpoenas, court orders, or legal obligations
We always share the minimum amount of data necessary for the intended purpose.
Links to Other Websites
Our website may include links to third-party resources or partner sites. Shape Dental is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing personal information.
Changes to This Privacy Policy
We may update this dentist privacy policy Georgetown periodically to reflect changes in regulations, technology, or office practices. Updates will be posted on this page with the effective date clearly shown.
Contact Information
If you have questions about this Shape Dental privacy policy, or wish to exercise your privacy rights, please contact us directly: